TERMS & CONDITIONS
These Terms and Conditions govern your use of the Cozzi & Boffa website (the "Site") and your relationship with Cozzi & Boffa which is a trading name of Discover Wine Ltd (company registration number 04395813, VAT Number: 759704589) whose registered office address is at Burwash Fine Wines, Burwash Manor, New Road, Barton, Cambridge, Cambs, CB23 7EY (the "Company", "we" or "us"). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Site. If you have any questions on the Terms and Conditions, please contact us at email@example.com
Orders may be filled and placed by clicking the 'checkout and pay' button. In doing this you are making an offer to buy from us within our terms. We will respond with an email confirmation of the order once your payment has been received. This confirmation email will be sent by an automated server and may end up in your junk folder. If it does please make sure our domain is white-listed so that you receive any other communications about your order as quickly as possible.
Payment will be accepted by debit card (Switch, Delta, Maestro, Solo, Electron) or credit card (Visa, MasterCard). All credit and charge card transactions are subject to validation checks and authorisation by the card issuer. In addition, as extra fraud protection, the Company may (but is not obliged to) make extra checks on the names and addresses given in the order process against commercially available records such as Electoral Roll data. We may need to contact you again to verify details before we deliver, and will not be held responsible for any delay so caused.
At the point at which your payment is received by us a legally binding contract will exist between you and the Company, but we reserve the right to refuse or amend any order up to the point of dispatch (for wines for delivery), and you have the right of cancellation as set out below. If we have to amend your order we will always contact you before proceeding with the sale. In registering on the site or placing any order for alcohol you confirm that you are over 18. No contract shall exist between us and anyone under 18 who attempts to order or to take delivery of alcohol. If our drivers are in any doubt about this they are instructed not to leave the goods and the sale will be cancelled.
Cozzi & Boffa does its utmost to ensure that all wines offered on the website are currently available, but availability is limited, particularly in the case of the rare wines of the small-scale producers that we offer, and all products are offered subject to availability.
5 Pricing and Discounts
Prices are given per bottle of 75cl for wine or as otherwise listed. Our general lists display the standard bottle price followed by a discounted price for case quantities (12 or more standard bottles of the same wine).
Discounted prices apply to a minimum quantity of one case of wine (12 bottles or equivalent). The minimum quantity that you can buy on our site is 6 bottles of 75cl size which can be mixed. Unless otherwise stated in respect of particular offers, prices include duty and VAT and are quoted in £ sterling.
Whilst we make every effort to ensure availability of wines offered and correct pricing, mistakes can occur. If a product is accidentally offered at an incorrect price, we reserve the right to refuse to supply at the incorrect price and will contact you to see if you wish to proceed with the sale at the correct price.
If we make a time-limited offer, any date given will be a guide only and we will not be obliged to fulfil orders up to that date. We reserve the right to change any price or offer without notice.
As many Cozzi & Boffa deliveries as possible are made in our own vans so as to provide the best service possible.
We also use a National Courier that provides a Next Day Fragile service (from despatch date). If you require your order urgently or on a specific day we will do our best to accommodate your request, in this case just call 01223 265589 begin_of_the_skype_highlighting 01223 265589 end_of_the_skype_highlighting before you place your order.
If you would like to collect your wine order in person from Burwash Fine Wines in Cambridge or would like FREE local delivery (within a 10 mile radius of CB23 7EY) then choose “Local Collection” under Select Delivery Option at the checkout stage and write a comment in the message box whether you will collect of like FREE local delivery in Cambridge.
If there is not likely to be someone to receive and sign for the goods at the delivery address, please provide details of a safe place (or alternative address close by) where the goods may be left. If in doubt then please call us before hand to discuss your requirements. If goods are left at your request and subsequently go missing we regret that neither we nor our couriers can accept responsibility.
Delivery times cannot be specified, although if asked we will endeavour to meet your requests if at all possible. We regret we do not deliver over the weekend or on bank holidays.
DELIVERY CHARGES - The following delivery charges apply:
- 1-12 standard wine bottles = Delivery charge of £12.00
- 13-24 standard wine bottles = Delivery charge of £24.00
- 25-36 standard wine bottles = Delivery charge of £36.00
Delivery charges for orders exceeding 36 bottles we suggest that you call us before placing your order on 01223-265589 begin_of_the_skype_highlighting 01223-265589 end_of_the_skype_highlighting to see if we can deliver at a lower cost.
Our standard delivery charges apply to UK mainland only - for highlands and islands please call us for a quote. International deliveries can be arranged - please call us on 01223 265589 begin_of_the_skype_highlighting 01223 265589 end_of_the_skype_highlighting. We regret, that we do not deliver to Northern Ireland.
Please provide a daytime telephone number to allow us to contact you in case there are any delays or delivery problems.
Where payment is made and received before midday, we will endeavour to ensure that all UK mainland deliveries will take place within three working days, subject to any extra security checks we may need to make. For the Highlands and Islands and international deliveries we will call you to discuss the best timings and costs to meet your requirements.
Should we be unable to meet these delivery dates or any agreed delivery dates we will contact you.
Any claims for short delivery or breakage or any other defect or deficiency must be notified to us or any third-party courier immediately. You will be deemed to have accepted the goods as delivered and in fulfilment of your order unless we hear from you within three days of collection or delivery, and you will not be entitled to reject them thereafter except as set out below.
8 Cancellation and Complaints
Orders delivered may be cancelled by you within seven days of receipt (by you or your designated delivery point), without you giving a reason. In this case the goods (in good condition and unopened) must either be returned to us or made available for collection.
If we collect a collection fee will be payable.
If we are unable to accept a return because the goods are not in good condition or have been opened, a re-delivery fee will also be payable. Upon receipt and acceptance by us we will refund all payments (less any collection or delivery charges) within 30 days.
9 Quality Charter
Cozzi & Boffa does its utmost to make sure that wines are delivered to you in the best possible condition.
There is always an element of risk in the purchase of the older fine wines as their condition is inevitably variable. The prices at which we offer these to you reflect this.
We undertake the proper safekeeping and storage of wines in our possession and will act in good faith when purchasing wine, but we will not be responsible for the state and condition of wines or whether the wine corresponds to the qualities which might be expected from its description.
Wines that have been simply kept too long or mistreated will not be refunded.
At our complete discretion, we will consider replacing the remainder of any other case sold which is not drinkable.
If you wish to return any wine, please call us on 01223-265589 begin_of_the_skype_highlighting 01223-265589 end_of_the_skype_highlighting or email firstname.lastname@example.org to arrange collection. Opened bottles must be retained and made available for collection and inspection.
Refunds will be made to the credit card used for the original purchase after deducting 5% of the invoice total to cover our costs, including charges by your credit card company.
This does not affect your statutory rights.
10 Special Terms
We will notify you as to any special terms before you checkout and pay for any order. Placing an order following such notification will constitute acceptance of any special terms we have notified to you.
11 Force Majeure
We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.
Any of these Terms and Conditions which is or may be void or unenforceable shall to the extent of such invalidity or unenforceability be deemed severable and shall not affect any other Term or Condition.
When you register your details on this website or make a purchase, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to Cozzi & Boffa maintaining, recording, holding and using personal data we collect about you.
This information may be used by Cozzi & Boffa to send you offers which we feel will be of particular interest to you. In addition Cozzi & Boffa may use information about you to make offers based on your wine preferences. Cozzi & Boffa will not pass on your personal information to any third parties.
All credit card transactions processed from this site use industry standard 128-bit encryption and we do not retain or store your credit card details.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you do not wish to receive further offers or if you have any questions relating to privacy matters please contact us by telephone on 01223-265589 begin_of_the_skype_highlighting 01223-265589 end_of_the_skype_highlighting or email us at email@example.com